Terms of use


This website is only a general guide to benefits and schemes and is not a full and authoritative statement of the law. We have made every effort to ensure that the information on this website is correct. However, changes in the law may make the website become gradually less accurate.

Links to other sites

Our website contains links to other sites. It mainly signposts to other government departments but also signposts other websites run by third parties. We are not responsible for the privacy practices of any of these other sites. We suggest you read the privacy statements on other websites you visit before you give personal information.

The Pension Service can take no responsibility for the contents or reliability of the information provided by the external websites that we link to. Our links to them should not be considered as an endorsement of any kind. We also have no control over the availability of the linked pages.

Use of cookies

We occasionally use cookies on this website. We use them to assess how visitors are using the site, so that we can make it easier to use. We cannot use the cookies to find out who you are or where you are. We do not share the information we get from these cookies with anyone else. The cookies expire as soon as practicable after you leave this website.

Email policy

The Department for Work and Pensions email facilities are a way of making general enquiries. The Department regrets that it cannot enter into long exchanges with individuals by email as this is not a secure way of sending personal information.

However, if you contact us by email and we cannot reply in the same way, we will reply by other means like the telephone or by post.

Crown Copyright 2005

Material featured on this site is subject to Crown copyright protection unless otherwise indicated. The Crown copyright protected material may be reproduced free of charge in any format or media without requiring specific permission. This is subject to the material being reproduced accurately and not being used in a derogatory manner or in a misleading context. Where the material is being published or issued to others, the source and copyright status must be acknowledged.

The permission to reproduce Crown copyright protected material does not extend to any material on this site which is identified as being the copyright of a third party. Authorisation to reproduce such material must be obtained from the copyright holders concerned.

For further information on Crown copyright policy and on the licensing of Crown copyright, see OPSI Guidance Notes - Publishing and Copyright issued by OPSI and the Queen's Printer for Scotland.