Contact Child Maintenance Options

It’s taking longer to reply to emails right now because of coronavirus (COVID-19).

If your question is urgent, contact us by webchat or telephone.

Telephone: 0800 083 4375
Monday to Friday, 8am to 8pm

Welsh language: 0800 408 0308
Monday to Friday, 9am to 5pm

Find out about call charges

If you have a question about Child Maintenance Options, you can ask a trained consultant by filling in the form below.

We cannot answer questions about existing Child Maintenance Service cases.

If you already have a Child Maintenance Service case, contact them directly. You can find the number you need on any letter the Child Maintenance Service has sent to you. Or you can sign in to your self-service account at

Complete all boxes and say what your question is about.

Do you currently have a child maintenance arrangement?

Are you:

Enter your question

Include the number of children your question is about, their age and the type of education they are getting now – for example, full time, part time, GCSEs, A levels.

Email is not secure and personal data could potentially be intercepted by a third party. Other than the information requested, do not submit personal information that could be used to identify you, your children or the other parent.

This service supports parents in England, Scotland and Wales. Northern Ireland runs a separate service and can be contacted on 0800 028 7439.