Email the Winter Fuel Payments helpline

When you email the Winter Fuel Payments helpline you must not include your National Insurance number. The helpline can’t guarantee any details sent will be secure.

If you have a specific query that requires personal information, phone 0345 915 1515, Monday to Friday 8.00am to 6.00pm.

Or write to:
Winter Fuel Payment Centre
Mail Handling Site A
Wolverhampton
WV98 1LR

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